The problem we are solving.
The Telecommunications Regulatory Authority of the Kingdom of Bahrain, in collaboration with Specure GmbH, operates a measurement platform designed to continuously assess and monitor the quality of service (QoS) for the most widely used broadband packages in the country. This includes both fixed and mobile networks.
The consumer and regulator portals aim to provide insights for a better understanding of the collected broadband KPIs using automated measurements (fixed probes). These portals provide real-time insights into the customer experience.
The process we follow.
Agile Product Development
Scrum Methodology
Customer Requirements
Design Thinking
Design Sandbox
Daily Standup
Product Refinement
Product Planning
Retrospective
The outcomes and results.
Consumer Portal
Regulator Portal
Automated Measurements (Fixed Probes)
My role in the project.
Visual Communication Design
Branding
Ideation
Design Sandbox
UX/UI Design
Design System
User Journey
User Flow
Agile/Scrum Facilitation
Consumer Portal
QoS Measurement Platform with Fixed Probes
Automated Measurement Results
Quality of Experience (QoE) & Quality of Service (QoS)
Methodology
Automated Measurements (Fixed Probes)
Regulator Portal
Roles
Monitor
Results
Campaigns
Reports
Sites
Packages
Probes
